Shape
Shape
Shape
Shape
Shape
Shape
Shape

Privacy Policy

Last updated: July 2025

Welcome to the Razay Mustafa Welfare Foundation (RMWF). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs our privacy practices and explains how we collect, protect, use, and share information that is collected when you use our website, donate to our campaigns, register for our courses, or participate in our welfare programs.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website or services. This includes:

  • Personal Identifiers: Full Name, Father's/Spouse's Name, CNIC (Computerized National Identity Card) number, date of birth, and gender.
  • Contact Information: Email address, mobile/telephone number, and mailing/billing address.
  • Donation Information: Donation amounts, payment declaration details, date of donation, and transaction reference numbers (note: we do not store payment card credentials on our servers; they are processed securely by our banking partners/payment gateways).
  • Educational & Enrollment Data: Information provided during course registrations (e.g., female computer literacy courses, stitching classes, Quran classes), including academic qualifications, attendance records, and course progress.
  • Service Booking Data: Information required to book welfare services, such as emergency ambulance bookings (pickup/drop-off locations, medical emergency description) and tent service bookings (event date, location).
  • Technical & Usage Data: IP address, browser type, operating system, page views, and website navigation patterns collected via essential and analytics cookies.

2. How We Use Your Information

We use the information we collect for various operational and welfare purposes, including:

  • Processing & Confirming Donations: To process manual donation declarations, generate donation receipts, and maintain transparent financial records for auditing.
  • Managing Educational Programs: To administer registrations, manage classes, and issue completion certificates for our vocational and training courses.
  • Fulfilling Service Bookings: To coordinate and dispatch emergency ambulance services and deliver event tent materials to requested locations.
  • Communication & Engagement: To send transaction confirmations, updates on our welfare projects, success stories, newsletters, or respond to your contact requests and inquiries.
  • Website Optimization: To monitor website usage, analyze user engagement, resolve technical issues, and improve the user interface and performance.
  • Legal Compliance: To comply with applicable laws, government reporting requirements for NGOs, and prevent fraudulent transactions or unauthorized site activity.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Necessary for basic website functions, such as keeping you logged in or keeping track of your session.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous traffic data, which we use to improve website performance and user flows.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may impact certain functionalities of the website.

4. Data Security and Retention

Data Security: We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data. All data transmissions are encrypted using Secure Socket Layer (SSL) technology. Access to sensitive data is restricted to authorized personnel who need the information to perform specific operational duties.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal/tax regulations (especially for donation records), and resolve any disputes.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers who assist us in operating our website and delivering our services:

  • Payment Gateways: Secure banking systems and mobile wallets to process online transactions.
  • IT & Cloud Providers: Hosting and database infrastructure providers that host our website files and donor registers securely.
  • Legal Requirements: We may disclose your information if required by law, court order, or government authority to comply with regulatory audits and legal obligations.

6. Your Rights

You have control over your personal data. Depending on your location and context, you have the following rights:

  • Right to Access: You can request details of the personal data we hold about you.
  • Right to Rectification: You can request updates or corrections to inaccurate or incomplete information.
  • Right to Deletion: You can request the deletion of your personal records (subject to legal retention requirements for tax and donations).
  • Right to Object/Restrict: You can object to the processing of your data or opt out of receiving newsletter and update emails at any time.

To exercise these rights, please contact our system administration team at privacy@razaymustafawelfarefoundation.site.

7. Children's Privacy

We offer educational classes for children (such as Quran classes). We are highly sensitive to the privacy of minors. Any collection of a minor's information is done with the explicit consent of their parent or legal guardian. We do not knowingly collect personal data from children under 13 without parental consent.

8. Contact Information

If you have any questions, comments, or concerns regarding this Privacy Policy or our data handling practices, please contact us:

Chat on WhatsApp